MASK REQUIREMENT: As you know, we have been monitoring local and national COVID trends as cases have declined over the past couple of months, with the safety of our members and employees remaining at the forefront. At this time, the Leadership Team feels it is appropriate to institute changes to our face covering policy for employees, while still protecting our most vulnerable participants (kids under 5 who are not yet eligible for vaccination). Effective immediately:
- Face coverings are now OPTIONAL for most Kroc Krew members while interacting with guests or other employees.
- However, they are still required for staff during classes, programs, or other areas that involve extended contact with children under 5, including:
- Child Watch
- Parent & Child and Preschool Swim Lessons (masks may be removed while actively teaching in the water)
- Fine Arts programming for preschool-aged children
- However, they are still required for staff during classes, programs, or other areas that involve extended contact with children under 5, including:
- ALL Kroc Krew should still keep a face covering on hand in the event that a guest requests it during an interaction. We know that people have a wide variety of comfort levels, especially older adults who have been recently returning to the Kroc for the first time. Some people will feel more comfortable having a conversation with someone wearing a face covering, and we should oblige whenever possible, in keeping with our customer service keys of SAFETY and RELATIONSHIPS.
- Existing policies for employees who test positive for COVID will remain in place (isolate for 5 days, must be symptom free before returning to work). Because we can’t afford to have multiple people out in any department at once, please stay mindful of social distancing in offices, meetings, etc.
Of course, we’ve been down this road before only to have another wave of COVID return, so we all understand that these guidelines may change again in the future. We appreciate your ongoing patience as we continue to navigate the pandemic in a way that prioritizes public health and safety.
SPRING BREAK: Spring Break is just a couple weeks away (April 4–8)! We recently sent a survey to our members and most families reported they prefer to visit in the afternoon or evening, with the pool and climbing wall being the top-rated areas. So, on our Spring Break schedule, you’ll find:
- Three nights of family swim, plus additional zero-depth times for our youngest members
- Daily open climbing on the rock wall (no registration required)
- Added family art and fitness classes, including a special Family Drum Fit on Thursday
- Open gymnasium time with family games like nine-square, floor curling, and the Lu interactive playground
You can check out the full schedule at the Welcome Desk or online at GrKrocCenter.org.
GOOD FRIDAY AND EASTER HOLIDAYS: Just a reminder that Good Friday (April 15th) is an Admin Holiday. Kroc Church will have special Good Friday and Easter Services at the following times:
- Friday, April 15th: Good Friday Service (6 PM)
- Sunday, April 17th: Sunrise & Breakfast (8:30 AM), Sunrise Service (9:15 AM), Worship Service (10 AM)
CAMP KROC: Registration is now open! Check it out online at GrKrocCenter.org. All camp registrations will run through Club Automation (like the rest of our programs). Below are some additional things you should be aware of, as we have already started getting some questions:
- Summer Day Camp Guide is available at the Welcome Desk and online at GrKrocCenter.org.
- Specialty Camps (half-day camps for specific activities) will be returning this summer, and have a separate similar-looking guide. That guide is also available at the Welcome Desk.
- Camp scholarship applications are now available online and at the Welcome Desk. The deadline to apply for a camp scholarship is May 1.
- Positions are already posted for Day Camp Counselors – see ’employment news’ below for a link.
- The Kroc Center will once again be hosting a Summer Camp Fair in partnership with the Grand Rapids Kids website on Saturday, April 23.
REMINDERS OF THE WEEK: Here are some of the topics you can expect to be covered at daily morning and afternoon huddle meetings…
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- CUSTOMER SERVICE FOCUS: Basics of the Four Keys
- EMERGENCY PREPAREDNESS: Missing Persons (Code ADAM)
- CORE VALUE: We value quality in everything we do. The Kroc Center strives to offer a broad spectrum of impactful, innovative programs and services.
- KROC HAIKU: Spring Break’s almost here / Climbing Wall open again / Can you ring the bell?
OPEN POSITIONS: Visit the Central Territory’s ADP Recruitment system for all job postings and to submit applications online. We appreciate you sharing opportunities with friends and family! Current openings include: Welcome Desk Lead; Group Exercise Instructor; Aquatics Lead; Lifeguard; Day Camp Counselor; General Manager; Human Resources Generalist.
Send an email to RJ Kroc if you see someone going above and beyond for our guests! Here are some examples observed recently:
- Aquatics staff promptly dealing with contaminations both Friday evening and Saturday morning to minimize disruption
- Fitness team providing small group orientations for seniors in the Restoring Health program
- Facilities being timely with flipping the WPAC each week from Sunday worship to Monday morning Drum Fit
- Membership and Facilities staff helping to resolve a mix-up between members that resulted in someone accidentally leaving with another person’s coat (and car keys!)
- Alicia Strong jumping in at the last minute to sub for a Les Mills BODYPUMP class
- Lifeguard Leo Malecic responding to an emergency that happened at the bus stop on his way to work
- Nancy Keeth helping to teach Chicago Kroc staff how to streamline their day camp paperwork process
Here are some of the upcoming events and groups at the Kroc Center:
- U-PREP program: Tuesday & Thursday mornings, 8:30-10:30am, Fireside & Gymnasium
- Restoring Health: Tuesday & Thursday, 8:00am-1:00pm, WPAC & Music Room
- FAME: Tuesday 12:45-2:45pm, Fireside/Art Room/WPAC
Be sure to wish a Happy Birthday to our Kroc Krew colleagues:
- Albert Montiel – Facilities Building Supervisor: 4/3
- Anthony Murphy – Fine Arts Instructor: 4/3
